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Frequently Asked Questions (FAQs)
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How to update your personal detailsGo to your home / profile page Click on "Edit profile" Update the details that you want to change Press save
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How do I share a preference with someone outside of my Circle of Support?
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How do I create a private prefence?
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How do I share a collection of preferences with someone outside of my Circle of Support?
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How do I delete a Preference Category?
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How do I create a preference category?
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How do I create a preference?There are a few different ways you can create a preference in Volition. Click the "Create Preference" button from the centre of the Home screen, or from of the Preference Library Add a title, a feeling, and a description for your preference. Set the access level and a review frequency. Add your preference to one or more categories. Add any photos or media to your preference
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How do I add a note to a preference?You can add notes to preferences. This can be important to show how a preference has been honoured or experienced, or how it changes over time. Find the preference you want to add a note to in the Preference Library Click on it Click "Add note" Add your note - give it a title and the main text Click save
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How do I edit a preference?We know that preferences can change over time - so it is important that you can edit them! Find the preference you want to edit in your Preference Library Click on it to open it Click the "Edit" button at the top right or at the bottom of the page Change the field you want to change, or add more information Save
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How do I edit the access level of a Supporter?
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How do I add a Supporter to my Circle of Support?Navigate to your Circle of Support Click "Invite" button on the top right or in the centre of the screen You can choose to copy a secure link - you can then paste this link into an email, text message, whatsapp message, or anything else that you like, and send it to your Supporter Or you can generate a QR code to show your Supporter. This is helpful when you are in the same place as each other.
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Which preferences can my Supporters see?
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Can Supporters save their own preferences in Volition?No - Volition is for saving the preferences of Decision Makers. If you are a Supporter and you want to use it to save your preferences too, then you can change your role in your personal details to be both a Decision Maker and a Supporter
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How to finish a support session
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How to start a support session
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How do I upgrade to Premium?
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